System Installation & Training

We install what we sell and back it with full manufacturer’s warranties as well as our own 2-year labor warranty.  If anything goes wrong, we’ve got you covered!  We’ve selected and sell what we believe to be some of the most reliable telecommunications equipment in the industry.

Our certified technicians will work closely with you and your staff to ensure the system is set up exactly as you would like it to be before we complete the installation.  We train your staff in how to use all of the features needed for your business.  Some of the features on our systems are:

• Auto-Attendant  
• Custom Service menus allowing customers to get information without talking to an employee
• Voice mail to e-mail message delivery
• Call Recording
• Caller ID
• Dial by Name directories
• Holiday Service
• Fax Detection
• Covering Extensions
• Intercom Paging
• Off-Site call forwarding when you are away from your phone
• Multiple Speed Dial programming - both personal and system speed dials
• Inbound & Outbound logs for redialing calls
• Computer Telephony Integration
• Much, much more!  If you don’t see it here, call and ask!

Used telephone systems are installed with limited warranties.  We can also install systems that may have been purchased elsewhere but, do not offer any warranty on those.  We don’t recommend this option, but are here to serve.  Call if you’d like our thoughts before making such a purchase.

We will also relocate your current telephone system (whether we installed it originally or not) if your business is moving.  We can coordinate the move with your phone service provider and assist them with the service connection at your new location.  In addition, we can go in ahead of time to make certain you have wiring where it is needed as well as space for the phone companies equipment if it’s needed.  Just provide your telephone service company our phone number or e-mail address and we can handle the rest!

We understand that down-time for your business that occurs due to a move or installation of a new system can be quite costly.  Because of this, we can perform our work after normal business hours or on weekends when needed for an additional charge.  We do everything we can to minimize the time you don’t have working phones.  In most cases it can be limited to less than 30 minutes.